Ship To:
We ship the items to all over the world. Make your purchase and we ship it to your door.
Estimated Delivery time = Processing time + Shipping time
• Order processing time
-In-stock products: delivery within 1-3 business days
-Customized products: delivery within 25-35 days
Expedited Service: We offer expedited processing for custom products. Please check the expedited option on the product page or contact us for details, additional expedited fees apply.
Mixed custom and stock orders: If your order contains both stock and custom products, the processing time will be calculated based on the custom product. We can also ship your order separately for an additional charge.
• Shipping time
It is based on the method you select at checkout. Please see below for shipping method information.
*The shipping option and time is vary for different countries.You may check the shipping time by placing an order on our shop.
Note: MyGradDay is not responsible for any delay if buyer choose wrong shipping method. The shipping time is estimated and we don’t guarantee delivery by a specific date or time.
Shipping Cost:
Shipping costs depend on the number and the weight of your orders, as well as the shipping method you choose, the prices display on product information pages.
You may check the shipping cost by placing an order on our shop. Steps below:
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On the product detailspage, click“Add to Cart”.
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Enter your shopping cart and look for “estimate shipping costs” at the bottom of the page to see total shipping costs for the items in your cart.
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Enter your mail addressfor a more accurate calculation of the shipping costs.
Tracking Your Order
Once the order status shows "completed" which means the order was shipped out.
You can find the tracking number at the bottom of the shipment email. Below are the tracking link to get the tracking information.
USPS Tracking Links: https://tools.usps.com/go/TrackConfirmAction_input
FedEx Tracking Links: https://www.fedex.com/en-us/home.html
DHL Tracking Link: https://www.dhl.com/cn-en/home/tracking.html?locale=true
If you cannot find a tracking number or are unable to track your order, please contact us and we will be happy to assist you.
* most standard shipping cost are free. For more other shipping service information, kindly reference to the product page.
Shipping Costs and Methods (International)
We ship to all over the world. International shipping costs and methods depend on the country/region that the products were shipped to, also the weight of the order and the shipping service chosen.
The best way to get shipping costs and methods for your order is to You may place a mock order on our shop to get the best .
Out of Stock
If any products are out of stock, we will contact you by phone or email with an alternative item. We will ask if you would like to proceed with your order or change your order. You also have the option to return the item.
Shipping Disputes
All orders are processed and shipped according to the processing and shipping method chosen by the customer. We won’t be responsible for any delivery delays if the customer chooses the incorrect shipping method or if the order information is not even clear enough to process the order.But we will contact you for any unclear orders before shipping.
If we delay processing without contacting you, the customer has the right to cancel the order before shipping or return the order after shipping.
If we ship the wrong order or pick the wrong shipping method, the customer has right to get an refund without any additional costs.