-
Shiny Cap and Gown Sash Set,Kids graduation gowns are sized perfectly to fit preschool and kindergarten boys and girls
-
Gown Size: measure each child’s HEIGHT from the top of their head to the floor while child is wearing shoes.Robe length 27 inchs, fits children's height from 3'6" to 3'8"(107cm to 114cm), max chest 35 inchs.
-
Cap Size: Elastic bands installed inside, one size fits all.
-
Easy Cleaning: Machine Wash or Dry Clean, ironing is recommended to keep gown wrinkle free. Shiny/Silky Finish Fabric, 100% Shiny Breathable,Light and comfortable,Easy Hidden Zipper Closure in front,Darted and Reinforced Shoulder Yoke,Neck, Front And Back Pleats.
Shipping & Returns
Expected delivery time
Delivery time = processing time + shipment time
Order processing time
-In-stock products: delivery within 1-3 business days
-Customized products: delivery within 25-35 days
Expedited Service: We offer expedited processing for custom products. Please check the expedited option on the product page or contact us for details, additional expedited fees apply.
Mixed custom and stock orders: If your order contains both stock and custom products, the processing time will be calculated based on the custom product. We can also ship your order separately for an additional charge.
Shipping Time
It is based on the method you select at checkout. Please see below for shipping method information.
Estimated Delivery Date
We will provide an estimated delivery date at checkout below, which is based on the product's processing time and the shipping time you select.
Please note that delivery dates are estimates and are not guaranteed dates. Couriers do not deliver on weekends and may be subject to holidays and special events.
Shipping Costs and Methods (US Only)
Shipping costs are based on your order total. We have three different shipping service:
-
Grand Standard Shipping: Total (8-20 business days)
-
Expedited Delivery:(5-7 business days)
-
Priority Delivery: (3-5 business days)
Most of orders are free shipping for post service (Grand Standard Shipping). For more information for other shipping service, kindly reference to product page.
Shipping Costs and Methods (International)
We ship to all over the world. International shipping costs and methods depend on the country/region to which the order is shipped, the weight of the order and the shipping company chosen.
The best way to get shipping costs and methods for your order is to place a mock order online.
Out of Stock
-If any item is out of stock, one of our customer service representatives will contact you by phone or email with an alternative item. We will ask if you would like to proceed with your order or change your order. You also have the option to return the item.
Do you offer free samples for bulk orders?
Yes, we offer free samples to schools, churches and organizations to evaluate quality before bulk ordering. Contact our sales team at sales@mygradday.com. Sample shipping charges may apply.
How do I place an order?
We strongly recommend ordering online for fastest processing. We also accept orders via email and phone. Email your order details and our sales team will respond within 24 hours. You can also call us and we’ll guide you through the process.
How do I track my order status?
Click"Chat-Track my order"on the homepage and enter your email + order ID. If you created an account, log in to view real-time status. We also send automatic email updates (order confirmation, shipping notification).
What is your return policy?
We accept returns of unworn, unused stock items within 30 days of receipt. Customized products are non-returnable unless due to our error. A 10% restocking fee applies. Visit our Return & Exchange page for full details.
Do you offer discounts for bulk orders?
Yes, quantity pricing is available on product pages. Seasonal promotions offer 7% – 30% off based on order volume. Subscribe to our newsletter or check website banners for current deals.
Can I change or cancel my order after it's placed?
For stock items: you may cancel before shipment. Once shipped, follow return process. Custom items cannot be canceled after production begins. Contact us immediately at sales@mygradday.com for modification requests.
What if I receive a damaged or wrong item?
We're sorry! Please email photos of the issue to sales@mygradday.com within 7 days of delivery. We’ll send a replacement or issue a refund at no extra cost. Include your order number and clear images of the damage/error.
How do I know my size is correct?
Use ourSize Guide pagewith detailed charts for kids, adults, and Full Fit. We recommend comparing your height/weight to the table. For custom sizing, contact our team – we can help you select the best fit.
What payment options do you accept?
Online:Credit/debit cards (VISA, Mastercard, Discover), PayPal.Offline:Checks, money orders, bank transfers, purchase orders (for schools/organizations). Select "offline payment" at checkout and our team will assist.
Why did my credit card get declined?
Most common reason: billing address mismatch, especially the zip code. Verify your billing address matches your card statement. If issues persist, try PayPal or select offline payment – we’ll contact you within 24h.
Do you accept purchase orders (POs)?
Yes, schools and organizations can use POs. We may require prepayment before shipping. Select offline payment and email your PO to sales@mygradday.com Our sales team will respond within one business day.
Do you accept checks or money orders?
Absolutely. Choose offline payment during checkout, and we’ll email you instructions for mailing your check or money order. Orders are processed once payment clears.
Can I make a partial payment / deposit?
Partial payments are available only for large custom orders exceeding$6,000. Contact our sales team to arrange a deposit schedule.
I was charged twice. What should I do?
If you see duplicate charges, please email sales@mygradday.com with your order number and screenshot (if possible). We’ll verify and issue a refund via PayPal or original method within 2–3 business days.
Is my payment information secure?
Yes. Our website uses SSL encryption and we never store full credit card details. Payments are processed through PCI-compliant gateways (Stripe/PayPal).